Safe and Responsible Gaming

t1999's Complete Guide to Responsible Gambling

Enjoy the entertainment, but stay within your limits. t1999 believes that healthy gaming habits keep every player's life in good shape.

For Ages 21+ Only

Our Commitment to Your Safety

t1999 is more than just an entertainment platform — we genuinely care about the mental and financial wellbeing of every one of our players.

Responsible gambling means playing with enjoyment while knowing your own financial and time limits. We provide tools on our platform that keep you in control at all times. Gambling should be a source of fun — not a cause of financial stress or mental hardship. Ensuring a safe environment for every player at t1999 is our highest priority.

SSL Secured Fair Play 21+ Age Limit

Important Warning: Gambling carries financial risk. It should be done for entertainment purposes only. Never bet with borrowed money or money needed for living expenses. If you feel gambling is getting out of control, contact our support team immediately.

Key Responsible Gambling Tools

Use the protection features t1999 provides to keep your gaming experience safe and enjoyable.

Set Deposit Limits

Set your own maximum daily, weekly, or monthly deposit amount. Once set, this limit cannot be increased before a specified cooling-off period, but it can be lowered immediately. Keep your finances in your own hands.

Time-Out and Breaks

If you want to take a break, set a time-out ranging from 24 hours to 6 weeks. During this period it will not be possible to log into your account. Short breaks reduce stress and keep gambling enjoyable.

Self-Exclusion

If you want a long-term self-exclusion, you can request that your account be suspended for anywhere from 6 months to 5 years. Making this decision is a sign of courage — not weakness. Let our support team know at any time.

Loss Limit Setting

Decide in advance the maximum amount you are willing to lose within a set period. Once that limit is reached, betting will stop automatically. Sticking to a financial limit is the key to a healthy gaming life.

Reality Check Reminders

At set intervals (for example every 30 or 60 minutes) the system will remind you how long you have been playing and how much you have spent or won. Having this information makes it easier to make informed decisions.

Age Verification and 21+ Policy

t1999 strictly does not allow anyone under 21 to use the platform. Age is verified at registration. Keeping minors away from gambling is our social responsibility.

Recognising the Warning Signs

Problematic gambling behaviour is much easier to address when identified early. If you notice any of the signs below in yourself, seek help without delay.

If you or someone you know is experiencing two or more of the signs below, contact our 24/7 live chat support immediately.

  • A tendency to place more bets to recover lost money (a "chasing losses" mindset)
  • Hiding the extent of your gambling from family or friends, or lying about it
  • Gambling with money meant for bills, rent, or family needs
  • Feeling restless, irritable, or anxious when unable to play
  • Returning to your account repeatedly even when you want to stop
  • Prioritising gambling over time spent on work, study, or family
  • Taking on debt or borrowing money from others because of gambling
  • Needing to place progressively larger bets to feel the same level of excitement

Steps for Safe Gaming

Build a few simple habits that will keep your gaming experience positive and in control at all times.

1

Set a Budget

Decide before you play how much you can afford to spend and stick to that limit. Keep money set aside for entertainment separate from money needed for living expenses.

2

Respect Your Time Limit

Decide in advance how long you will play each day and take a break when that time is up. Keeping the reality check reminder turned on makes it easier to track your time.

3

Don't Play on Impulse

If you are emotionally unsettled or under the influence of substances or alcohol, avoid playing. Decisions made with a clear and calm mind are the right decisions.

4

Don't Treat Wins as Guaranteed

Outcomes in betting and casino games are random. No strategy or pattern can guarantee a win — every round is independent.

5

Take Breaks and Do Other Things

Spend time with family, friends, and hobbies. Gambling is a small part of entertainment — not an entire way of life. Regular breaks keep gaming enjoyable.

Protecting Minors

t1999 is for people aged 21 and above only. We use strict age verification measures to prevent minors from accessing the platform. If you have children or teenagers at home, follow the advice below:

  • Use a password or PIN lock on your device so children cannot access it.
  • Install parental control software on your browser.
  • Never share your t1999 account login details with anyone else.
  • Always log out after playing — especially on shared devices.
  • If you suspect a minor is using t1999, notify our support team immediately.

🛡️ 21+ Age Policy

In line with responsible gaming practices in Bangladesh, t1999 provides its service to adults only.

  • Age is verified at registration.
  • Additional identity verification may be requested in cases of doubt.
  • Accounts belonging to minors are closed immediately and any deposited funds are returned.
  • Any information about a breach of the age policy can be reported to [email protected].

Help Is Always Available

If you are struggling, don't try to face it alone. t1999's support team is always ready to assist you.

📞 t1999 Support Team

24/7 Live Chat — get direct support in Bengali
Service hours: 24 hours, 7 days (BST)
Full support in Bengali

For self-exclusion, deposit limits, or a time-out, let us know via live chat — we will act immediately.

📋 How to Close Your Account

If you wish to self-exclude or close your account:

  • Contact t1999 live chat and mention "responsible gaming support".
  • Send an email to [email protected] — write "Self-Exclusion Request" in the subject line.
  • Let us know your preferred duration: 6 months, 1 year, 2 years, or 5 years.
  • Once the request is received, your account will be deactivated promptly.
  • Any attempt to open a new account during the exclusion period will also be blocked.

Responsible Gambling FAQs

Find answers to common questions about responsible gaming here.

The minimum deposit at t1999 is ৳500. This limit is the same across all payment methods — bKash, Nagad, Rocket, and Upay. You can also set your daily or monthly deposit limit even lower if you choose.

No. Your account is inactive during self-exclusion, but your balance remains safe. Once the exclusion period ends, or in the case of account closure, funds are returned according to the applicable rules.

Deposit limits can be lowered immediately. However, increasing a limit requires a cooling-off period (typically 7 days). This delay is intentional — to prevent decisions made in the heat of the moment.

If you repeatedly place bets to recover lost money, hide your gambling from family, use money meant for living expenses to bet, or find yourself unable to stop — these are warning signs. In that situation, contact t1999's 24/7 live chat without delay.

Absolutely not. t1999 strictly follows a 21+ policy. Age is verified at registration, and any account found to belong to a minor is closed immediately.

No. It will not be possible to log into your account or make any deposits or bets during a time-out. Once the time-out period ends, your account will be reactivated automatically.

Yes. Your self-exclusion or support requests are completely confidential. This information is not shared with any third party. Visit our privacy policy page for full details of our privacy practices.

Enjoy t1999 Responsibly

Keep entertainment in its place. Play your favourite games in t1999's safe environment — within your limits and with enjoyment.

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For 21+ only • Play responsibly • Contact live chat for support